The advent of the digital age brought with it some very useful inventions in the form of computer applications that not only help people’s lives, but also includes some that are truly life-changing.
Some concrete examples are apps that are not only for entertainment but also help tasks become much easier to do, and they are all over in our everyday lives. One such particular app is the scheduling app.
True to its name, the app is simply a planning and management software that makes the entire cleaning process become digital.
The digitizing of the scheduling and staff management effectively replaced the paper-based schedules and checklistsand makes the whole process standardized, auditable and reliable.
These apps also have a whole range of benefits with them in optimizing the management of their cleaning schedule.As it is, the app manages your cleaning teams remotely while managing all types of services.
The app can simplify the management of recurring tasks while managing the customers instantly. It can organize working hours and time, leaves and absences, and simplify communications with notifications.
Moving from a paper-based scheduling system to one which is digital makes managing staff and reviewing their performance more accurate, reliable and efficient.
It’s been ages when paper-based schedules were used to manage staff, letting cleaners know when and where they needed to be, and what they should be doing.
Paper checklists and score cards, often stuck to the backs of washroom doors, were then ‘ticked off’, to indicate that tasks were complete.
This traditional pen and paper approach to scheduling and reporting, however, proved inefficient in many ways.
If any updates needed to be made to the schedule (like a change to the timetable, a staff absence recorded, or a last-minute client request accommodated) those neat little pieces of paper quickly became overloaded.
The notes, comments, or feedback (all done by hand in messy handwriting), causes those carefully planned timetables quickly rendered illegible.
Communicating the changes becomes a major challenge – any update to a master copy had to be manually reflected in everyone’s copy of the log. Timecards became unreliable and inaccurate in tracking the actual movement of staff.
Any emergency or last-minute demands from customers required facilities management teams to track down individuals to communicate the request.
Here is the more detailed description of the many advantages and benefits of scheduling apps.
Adaptability and flexibility
A digital app for a cleaning schedule can have changes whenever they are needed which the teams can react and respond immediately.
If there is a sudden increase in users, staff can be moved immediately. If a customer makes an unexpected request, manager need not physically track down cleaners to pass on the message, the schedule is updated fast, and everyone instantly knows the new plan.
The ability to make changes and adapt in real time means productivityisn’t compromised, customer demands are met, and user experience is optimal.
Time and attendance
Traditional paper timecards relied on a large degree of trust. The digital schedules allow cleaning teams to accurately clock-in and out of their shifts, and the FM teams to monitor
The digital systems show when and where teams are onsite at any given time. This can immediately alert managers to anyone who is late or missed their shift.
This actually offer peace of mind to cleaning companies and FM managers. Likewise, it reassures customers as well. Data can be shared with contractors as evidence of service delivery and reassurance that a quality service has been provided.
Auditing of cleaning jobs used to be done via paper checklists at the end of the day, with feedback delivered verbally. The process was time-consuming, costly and completely subjective.
Today, the digital tools and gears streamline the process. He app is used by auditing, checklists, and This is done even while the app is used in auditing, checklists and inspections are being monitored.
Since feedback can be sent immediately, prompt action is ensured if standards aren’t being met. The app ensures a high level of accountability.
The scheduling app brings in a level of transparency that benefits everyone. It can produce detailed reports on a range of parameters that highlights areas where performance is not up to standards.
The feedbacks are provided via smart sensors or uploaded via customer satisfaction screens. The teams and their customers have a real-time understanding of what’s going on and what needed to be improved.
The app presents a clear, real-time overview of the day’s tasks. The digital scheduling promotes better timekeeping. With it, the cleaners understand the parameters like the frequency and distribution of the tasks.
When cleaners understand parameters such the frequency and distribution of their tasks, they can plan their time more efficiently and are effective. They are empowered to manage their performance.
Overall, job satisfaction is improved.The system allow the managers to review performance patterns. This includes allowing managers to review completed tasks.
They are able to identify areas that are slowing employees down, and subsequently offer training or redistribution of tasks.
Digital scheduling systems allow FM teams to manage their workforce remotely and get a complete picture of what is happening in real time.
Responsibilities can then be reallocated if needed. Schedules can be changed last-minute, and action can be taken if performance is slipping.
The digital tools also provide live status updates and GPS locations, promoting worker safety and allowing for the most efficient use of resources. If an issue is reported, then the nearest team can be sent to attend to it (or the right team with the right skill sets).
Traditional schedules and feedback reports are handwritten. With language options and easy-to-follow visual prompts, digital tools make communicating with multinational teams simple and straightforward.
Another important use is the ability to monitor real-time usage patterns and unnecessary cleans can be prevented. More important, the use of environmentally damaging chemicals is reduced.
Finally, the digital cleaning is completely paperless. Going digital saves paper and storage space and promotes a more sustainable cleaning service.More efficient, data driven cleaning means a better use of resources.